Privacy Policy
1. Safe & Secure Online Transactions
Strawberry Multimedia Limited is concerned about security and makes every effort to ensure our transaction process is safe and that your personal
information is secure.
The overwhelming majority of online transactions are completed safely and efficiently. However, there are some risks. Read the following advice
to ensure your online shopping or selling experience is as safe and secure as possible.
Be wary if you are asked for any personal information
Strawberry Multimedia Limited will never e-mail or call you to ask you to disclose or verify your Strawberry Multimedia Limited password, credit card
or bank account number. You should only give out this information directly on the Strawberry Multimedia Limited website or when you contact Strawberry Multimedia Limited directly.
If you are contacted or receive an unsolicited e-mail which asks you to confirm or provide your Strawberry Multimedia Limited password or personal or banking information,
disregard the request and report the incident to Strawberry Multimedia Limited for investigation.
If you receive a suspected fake Strawberry Multimedia Limited e-mail, discover a spoof Strawberry Multimedia Limited website, or if anything raises your suspicions,
please report it to us, forwarding any suspicious e-mail including the full headers directly to
support@strawberrymultimedia.co.uk
Always pay via the Strawberry Multimedia Online Payment Process
The Strawberry Multimedia Online Payment Processes are safe, secure and guaranteed and provides buyers with a convenient method of payment. We use the Natwest Streamline Payment Process which
uses 128-bit SSL encryption giving the highest level of protection possible whenever you use credit cards or make other financial or confidential transactions over the Internet.
Protect your password. Make it difficult to guess
If using a public computer (such as in a library or Internet cafe always log out when you've finished using Strawberry Multimedia Limited).
Keep your passwords to yourself. Anyone who knows your password can access your account. Do not write down your passwords.
When creating a password, use at least eight characters--a combination of letters and numbers is best. Do not use dictionary words, your name,
your partner's name, your e-mail address or other personal information that can be easily obtained. You should change your password frequently.
Avoid using the same password for accounts on different websites.
2. Controllers of personal information
Any personal information provided to or to be gathered by Strawberry Multimedia Limited is controlled primarily by Strawberry Multimedia Limited of
98 Percy Road, Hampton, Middlesex, TW12 2JW England.
What personal information about customers does Strawberry Multimedia Limited gather?
The information we learn from customers helps us personalise and continually improve your shopping experience at Strawberry Multimedia Limited.
We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional
offers, update our records and generally maintain your accounts with us, display content such as wish lists and customer reviews and recommend merchandise and
services that might be of interest to you. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website and enable
third parties to carry out technical, logistical or other functions on our behalf.
Information you give us
We use the information that you provide for such purposes as responding to your requests, customising future shopping for you, improving our stores, and
communicating with you.
Automatic information
We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" and we obtain certain
types of information when your Web browser accesses Strawberry Multimedia Limited. A number of companies offer utilities designed to help you visit websites
anonymously. Although we will not be able to provide you with a personalised experience at Strawberry Multimedia Limited if we cannot recognise you, we want
you to be aware that these tools exist.
E-mail communications
To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Strawberry Multimedia Limited if
your computer supports such capabilities.
What about cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognise your
browser and to provide features such as personalised greetings and storage of items in your Shopping Basket between visits.
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify
you when you receive a new cookie and how to disable cookies altogether. However, cookies allow you to take full advantage of some of Strawberry
Multimedia Limited's most innovative and useful features and we recommend that you leave them turned on.
If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.
Does Strawberry Multimedia Limited share the information it receives?
Information about our customers is an important part of our business and we are not in the business of selling it to others. Strawberry Multimedia
Limited adheres to controls that are either subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
Third Party Service Providers
We may employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages,
sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search
results and links (including paid listings and links), processing credit card payments and providing customer service. They have access to personal
information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance
with this Privacy Notice and as permitted by the UK's Data Protection Act.
Promotional offers
We do not send offers to Strawberry Multimedia Limited customers on behalf of other businesses.
Business transfers
As we continue to develop our business, we might sell or buy stores, subsidiaries or business units. In such transactions, customer information
generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy (unless, of course, the
customer consents otherwise). Also, in the unlikely event that Strawberry Multimedia Limited or substantially all of its assets are acquired, customer
information will of course be one of the transferred assets.
Protection of Strawberry Multimedia Limited
We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms &
Conditions of Use & Sale and other agreements; or protect the rights, property or safety of Strawberry Multimedia Limited. This includes exchanging
information with other companies and organisations for fraud protection and credit risk reduction. Obviously, however, this does not include selling,
renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the
commitments made in this Privacy Notice.
With your consent
Other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose
not to share the information.
Whenever we transfer personal information to countries outside of the European Economic Area in the course of sharing information as set out above,
we will ensure that the information is transferred in accordance with this Privacy Notice and as permitted by the UK's Data Protection Act.
3. How secure is information about me?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the
appropriate credit card company during order processing.
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer
information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
We do not hold credit card details. We believe these details are the most confidential information you give us and are only relevant to the immediate transaction
you are completing.
It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.
4. What about Third-Party Advertisers and links to other websites?
Our site may include third-party advertising and links to other websites. We do not provide any personally identifiable customer information to these
advertisers or third-party websites. These third-party websites and advertisers, or Internet advertising companies working on their behalf, sometimes use
technology to send (or "serve") the advertisements that appear on our website directly to your browser. They automatically receive your IP address when
this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure
the effectiveness of their ads and to personalise advertising content. We do not have access to or control over cookies or other features that they may
use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Notice. Please contact them directly for
more information about their privacy practices. In addition, the Network Advertising Initiative offers useful information about Internet advertising
companies (also called "ad networks" or "network advertisers"), including information about how to opt-out of their information collection.
5. What information can I access?
Strawberry Multimedia Limited gives you access to a broad range of information about your account and your interactions with Strawberry Multimedia
Limited for the limited purpose of viewing and, in certain cases, updating that information.
6. What choices do I have?
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such
Strawberry Multimedia Limited features.
If you do not want to receive e-mail or other mail from us, please notify us. If you do not want to receive Terms & Conditions of Use & Sale and other
legal notices from us, such as this Privacy Notice, those notices will still govern your use of Strawberry Multimedia Limited and orders placed with Strawberry
Multimedia Limited, and it is your responsibility to review them for changes.
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify
you when you receive a new cookie and how to disable cookies altogether. However, you will not be able to use such important features if you do not use cookies.
7. Are children allowed to use Strawberry Multimedia Limited?
Strawberry Multimedia Limited does not sell products for purchase by children. We sell products for purchase by adults. If you are under 18, you may use
Strawberry Multimedia Limited only with the involvement of a parent or guardian.
8. Conditions of Use, Notices, and Revisions
If you choose to visit Strawberry Multimedia Limited, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms & Conditions of
Use & Sale, including limitations on damages and application of the laws of England. If you have any concern about privacy at Strawberry Multimedia Limited,
please contact us via support@strawberrymultimedia.co.uk and we will try to resolve the issue for you.
Our business changes constantly and our Privacy Policy and the Terms & Conditions of Use & Sale will change also. We may e-mail periodic reminders of our
notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our
current Privacy Policy applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never
materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
You provide such information when you search, buy, bid, post, participate in a contest or questionnaire or communicate with customer service.
For example, you provide information when you: search for a product; place an order through Strawberry Multimedia Limited; provide information in
Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us); communicate with us by phone,
e-mail or otherwise; complete a questionnaire or a contest entry form; and employ other personal notification services such as such as Available to Order
Notifications. As a result of those actions, you might supply us with such information as: your name; address and phone number; credit card information;
people to whom purchases have been shipped (including addresses and phone numbers); content of reviews and e-mails to us; the personal description in
your; and financial information.
Automatic information
Examples of the information we collect and analyse include: the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail
address; password; computer and connection information such as browser type and version; operating system and platform; purchase history, which we
sometimes aggregate with similar information from other customers to create features such as Best Sellers; the full Uniform Resource Locators (URL)
clickstream to, through and from our website (including date and time); cookie number; products you viewed or searched for; and any phone number used to
call our customer service number. During some visits we may use software tools such as JavaScript to measure and collect session information, including
page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and
methods used to browse away from the page.
Information from other sources
Examples of information we receive from other sources include: updated delivery and address information from our carriers or other third parties,
which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption
information and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfilment,
advertising or other services; search term and search result information from some searches conducted through the Web search and credit history information
from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.
Information you can access
Examples of information you can access easily at Strawberry Multimedia Limited include: up-to-date information regarding recent orders; personally
identifiable information (including name, e-mail, password, communications preferences and address book); e-mail notification settings (including Alerts,
Available to Order notifications, Delivers and newsletters); and recommendations (including recent product-view history, prior-order history and Favourites).
Co-Branded and Joint Offerings
We may offer joint or co-branded products and services.
We hope you enjoy your viewing experience.
Strawberry Multimedia 2007
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