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Technical Help & Frequently Asked Questions

Strawberry Multimedia Digital Photo Frames are designed to look good and be easy to use. Each Digital Photo Frame comes with a simple to read but comprehensive User Manual.

We do however have a list of the most frequently asked questions and don’t forget to check the About Digital Photo Frames section

How do I get photographs on to a memory card?

There are a number of ways to get photographs on to a memory card. SD memory cards are the most common types of card used today and they are widely used in camera's, computers, mobile phones and of course Digital Photo Frames.

If you have a camera or mobile phone, you may find that the memory card you have fits directly in the Digital Photo Frame (each Digital Photo Frame we sell has a list of compatible cards in it's description - see individual Digital Photo Frame specifications for further details). If it does then you simply take your memory card out of your phone or camera and insert it directly into the Digital Photo Frame.

If you don't have a compatible card in your phone or camera, it's still easy to transfer your photo's. First you need to download your photo's to your computer (which you would probably do anyway). You then transfer your photo's from the computer to a memory card that fits the digital photo frames. Some computers already have slots for memory cards but if not then you will need a multi-card reader. A multi-card reader has a variety of slots that are compatible with a wide range of memory cards. The multi-card reader simply plugs into your computer and you can easily transfer your photographs to your Digital Photo Frame compatible memory card via the multi-card reader. Once you've transferred them you can insert the memory card in the same way as before. It really is that easy.

All the Digital Photo Frames are compatible with SD cards so you are sure that whatever memory card you buy from us will work with all of our Digital Photo Frames.

How many photos can a memory card hold?

This really depends on how big (in memory terms) each photo is and how big the memory card is but below is a simple guideline to help.

Number of Images per memory card size

  • Picture Size
128MB 256MB 512MB 1GB
  • 2 Mega Pixel Camera
142 284 568 1,137
  • 3 Mega Pixel Camera
106 213 426 853
  • 4 Mega Pixel Camera
64 128 245 512
  • 5 Mega Pixel Camera
51 102 204 409

What do I do about my printed photographs - can I watch them on a Digital Photo Frame?

Showing your printed photo's on a Digital Photo Frame is actually very easy. If you own a scanner (and many printers now have scanning capability), scanning your photo's and saving them on your computer means you can load them directly on to a memory card. Again if your computer doesn't have a suitably sized slot, then a multi-card reader can transfer files to a compatible memory card.

We hope you enjoy your viewing experience.

Strawberry Multimedia 2007

 

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